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Server Management

In all Dedicated Server packages, ByteHouse include server management services which many hosting companies charge extra for. These include;

  • Dual Enterprise Level Hardware Firewall Protection in High Availability Mode
  • Antivirus Software
  • Automatic update/hotfix retrieval/notification
  • Full administrative/root access
  • 1 hour hardware replacement policy
  • Standby emergency servers of equal or higher specification
  • 24/7 monitoring/ engineer alerting (PING ,HTTP as standard)

Full Server Management

  • Native Software support eg, PHP, ASP.NET (updates/configuration)
  • Kernel updates
  • Some 3rd party software support and installation on request. (eg .PHP plugins, SQL Server configuration/optimisation)
  • Full hotfix management, automatic installation and management
  • Advanced operating system management and configuration support

Full server management can be added to any dedicated server package for £45/month based on a 12 month agreement.

*Customers without full server management can still make use of it on a per-incident basis. Support charges are currently £80 per hour.



Call us 0844 833 0333